Privacy Policy

1. Who We Are

HabCheck Scotland is a vehicle inspection and certification business based in Scotland. Our website address is https://habcheckscotland.scot. You can contact us at info@habcheckscotland.scot or 0330 520 2380.

2. Information We Collect

We collect personal information that you provide to us directly, including:

• Contact information: name, email address, phone number and postcode when you submit a booking or contact form.
• Vehicle information: vehicle type, make, model and registration when you book an inspection.
• Communication records: any messages you send us via our contact form or email.

3. How We Use Your Information

We use your personal information to:

• Process and manage your bookings
• Provide our inspection and certification services
• Communicate with you about your appointments, reports and certificates
• Respond to your enquiries and provide customer support
• Send appointment reminders and follow-up communications
• Comply with legal obligations and maintain business records

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: Contract — to fulfil bookings and provide our services. Legitimate interest — to respond to enquiries and improve our services. Legal obligation — to maintain business records and comply with applicable laws.

5. Data Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as email and payment processing services), but only to the extent necessary to provide our services to you.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Inspection records and certificates are retained for a minimum of 6 years in line with our legal and professional obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at info@habcheckscotland.scot.

8. Cookies

Our website uses essential cookies required for the site to function correctly. We do not use tracking or advertising cookies. By using our website, you consent to the use of essential cookies.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.